As NatCats increase in frequency, getting adjusters to the scene of a claim has been ‘tougher than it’s been in years past.’ Claims experts blame economic strain and inflationary pressures, as well as to the ongoing war for talent.
Following the derecho storm that plowed through Ontario and Quebec in May, and the ongoing spring flooding in Manitoba, adjusters told Canadian Underwriter their resources have been stretched thin.
‘We are extremely busy in Manitoba and have been for several weeks. A combination of storms back-to-back has adjusting resources stretched very thin,’ Walter Waugh, vice president of loss adjusting for Western Canada at Crawford & Company, told Canadian Underwriter Tuesday.
‘The recent Ontario storm will draw some attention and resources away from potential deployment in Manitoba.’
‘ClaimsPro has certainly felt the impact of last weekend’s events,’ says Dustin Volk, senior vice president of operations at ClaimsPro. ‘It’s clear that it’s not just been a strain on ClaimsPro, but it’s industry-wide. Speaking to our clients, the volumes right now are just so high, everybody is looking for adjusting support.’